Questions waterproofing company owners ask about marketing
Straight answers for basement and foundation waterproofing companies on reviews, Google Ads, lead brokers, inspection follow-up, the benchmark data and the free 14-day trial.
How many Google reviews does a waterproofing company need?
More than the companies you share a map pack with. Across 3,745 waterproofing listings the median is 10 reviews and 49.9% have fewer than ten. The 90th percentile is 144. In most metros the companies winning the three map spots sit at or past that line. A realistic pace is one review per completed install plus one per inspection where the homeowner thanked the inspector. The reviews guide has the scripts.
What does a waterproofing lead cost on Google Ads?
Between $90 and $250 per tracked call in most US metros, higher in Chicago, New York and the Northeast corridor where national franchise dealers bid heavily. That sounds expensive until you put it beside a $6,000 average ticket and a 35% inspection close rate. The accounts that lose money run broad match on "waterproofing" and pay for sealer paint, roof, deck and boat clicks all day. The Google Ads guide has the negative list.
Are shared leads from brokers worth it?
Rarely at full price. A shared wet-basement lead at $60 to $120 goes to three or four companies at once, and the one who calls inside two minutes gets the inspection. If you cannot answer in two minutes, the lead is a donation. Exclusive leads from your own Google profile, ads and site cost more per call and close two to three times as often.
Do I need a website if I already have a Google profile?
The data says yes. Waterproofing companies with a website have a median of 16 reviews; companies without one have 1. 18.8% list no site. A homeowner about to spend $10,000 wants to see your warranty terms, your crew, and photos of a finished interior drain before letting an inspector in. The website guide lists the seven pages that matter.
Why do my inspections not turn into jobs?
Usually follow-up, not the inspector. A $12,000 estimate gets a second opinion and a "we'll think about it." If nothing arrives for ten days, the second company that did text back wins. The follow-up guide covers the day 1, day 3, day 7 and day 21 sequence, and the calculator shows what each lost inspection costs.
Should I show prices on my website?
Ranges, yes. Exact prices, no, because every basement is different. "Interior drainage systems usually run $4,000 to $12,000 depending on linear feet" filters out the homeowner who wanted a $300 fix and reassures the one who was afraid of $40,000. Companies that hide every number get fewer inspections, not more qualified ones. See the pricing guide.
What should I do in winter when the ground is frozen?
Sell interior work and book spring. Interior drainage, sump replacement, crack injection, crawl space encapsulation and dehumidifiers all install in January. Exterior excavation waits, so take deposits on it now with a spring slot. The seasonality guide has a month-by-month plan.
Does Facebook advertising work for waterproofing?
For two things: a free inspection offer with a short video of a water test or a finished crawl space, and retargeting people who visited your site after a storm. Leads run $25 to $70, softer than a Google call, and they have to be called inside five minutes. The Meta guide has the creative that holds up.
Where does the benchmark data come from?
Public Google Business Profile listings for waterproofing companies in all 50 states, pulled monthly, deduplicated by place, and summarized. The current set holds 3,745 listings. Reviews, ratings, website presence, photos and hours are measured. Revenue and crew size are not. The method is on the about page.
How does my state compare to the national numbers?
The benchmark report breaks the dataset out by state with each state's listing count, median reviews, website gap and top cities. Northeast and Midwest states with old basements have far more companies and more reviews per company than the Sun Belt, where crawl spaces and slabs change the trade. Compare yourself to your state, then to the national 90th percentile of 144.
What is included in the free 14-day trial?
One service of your choice, set up and run in your own accounts for 14 days. Google Ads, Meta ads, AI search, local SEO, a website rebuild, social, reviews, missed-call text-back, email and SMS, bookkeeping, cold-call appointment setting, or reporting. Setup takes a 20-minute call. Ad spend, if the service uses any, goes to the platform on your own card.
What happens after 14 days?
You get a plain report of what moved during the two weeks: calls, booked inspections, reviews, whatever the service targets. Then you choose to continue at the monthly rate quoted before the trial started, switch to a different service, or stop. Nothing renews on its own and there is no cancellation step because nothing was signed.
Is a card required to start the trial?
No. There is no card on file for the trial and nothing to charge. If the service involves ad spend, that money goes to Google or Meta directly from your own ad account, and you set the budget cap. To start, text or call (385) 527-5852 or use the free trial page.
Try any marketing service free for 14 days.
Pick anything we do. We run it for your waterproofing company for two full weeks at no cost, then you decide. No card, no contract, nothing to cancel.
- Google Ads management
- Meta (Facebook and Instagram) ads
- AI search optimization (show up in ChatGPT, Perplexity, Google AI)
- Local SEO and Google Business Profile
- Website design and rebuilds
- Social media management
- Review generation and reputation
- Missed-call text-back and lead follow-up
- Email and SMS campaigns
- Bookkeeping and monthly financials
- Cold-call appointment setting
- Marketing analytics and reporting
Or tell us what you want to try and we will text you back.